Though AT&T boasts of the fastest 3G Network and it might be too with the latest upgradation to HSPA+, but customer satisfaction and connection reliability index especially in urban areas are the two main reasons which might blur AT&T’s image. And with inclusion of bandwidth hungry smartphone (iPhone primarily) users in its portfolio, loading their networks and juicing out the backhaul, situation might get out of control for AT&T unless they start acting on it.